Project Overview
Nashwaak Rural Community (NRC) is seeking one primary contractor to handle the redesign and migration of its municipal website along with ongoing website hosting, technical support, managed IT services, Google Workspace administration, cybersecurity, and user help-desk support.
The website must be modern, accessible, mobile-responsive, secure, and manageable by NRC staff. The broader managed IT engagement is intended to reduce the municipality’s reliance on internal technical knowledge while establishing clear support procedures, cybersecurity controls, documentation, and ownership of all municipal accounts and technology assets.
Scope of Work (Requirements)
1. Website Redesign & Migration
The selected provider will:
- Assess the existing website, content, domain, hosting, integrations and administrator access.
- Redesign the website with a modern, professional, mobile-responsive design appropriate for a New Brunswick local government.
- Implement an accessible CMS that NRC staff can manage without specialized technical knowledge.
- Meet WCAG 2.1 Level AA, where applicable.
- Migrate relevant existing content and preserve or redirect important public URLs.
- Provide sitewide search and clear navigation.
- Provide emergency-notice functionality and analytics.
- Support content for public notices, Council agendas/minutes, bylaws, policies, budgets, plans, employment, procurement, newsletters, community information and emergency information.
- Provide online forms, including Council delegation registration.
- Provide a public community-events calendar integrated with Google Calendar.
- Support appropriate links or embedded connections to Capital Region Service Commission maps.
- Provide testing, staff training, launch support and written administrator documentation. NRC_RFP_Website_and_Managed_IT_…
2. Hosting & Website Technical Support
Ongoing services include:
- Secure website hosting
- SSL certificates
- Domain and DNS administration
- Software updates
- Monitoring
- Backups and restoration
- Security controls
- Maintenance of integrations, forms and calendar connections
- Response to defects, outages, malware, vulnerabilities and accessibility issues
- Staging/safe-change procedures where appropriate
- Continued administrator and recovery access for NRC
Routine content creation is not included in the base scope, although proponents may provide an optional hourly rate for content assistance. NRC_RFP_Website_and_Managed_IT_…
3. Managed IT & Help Desk
The contractor will support approximately 17 staff and Council users, including:
- Google Workspace, Gmail and Google Drive administration
- Account onboarding/offboarding
- Permissions, licences and security settings
- Password resets and MFA assistance
- Remote help-desk support during business hours
- Municipal computers, laptops, printers and standard peripherals
- Software installation and updates
- Endpoint protection and operating-system patching
- Backup and recovery reviews
- Device, licence and warranty inventories
- Technology purchasing and lifecycle advice
- Coordination with third-party technology vendors
- Annual systems, licensing, asset, backup and cybersecurity review
- Annual cybersecurity-awareness training
- Documentation of systems, configurations, procedures and recovery information. NRC_RFP_Website_and_Managed_IT_…
4. Cybersecurity & Incident Response
The provider must:
- Assess the existing environment during transition.
- Identify vulnerabilities and priority improvements.
- Administer appropriate security controls such as MFA, privileged access, endpoint protection, logging, patching and account monitoring.
- Provide a 24/7 reporting method for critical cybersecurity incidents or organization-wide outages.
- Triage critical incidents promptly.
- Support containment and recovery.
- Immediately notify NRC of unauthorized access, data loss, material vulnerabilities or security incidents.
- Support development and annual review of an incident-response and technology-continuity procedure.
Key Dates
- Proposal Deadline: October 28, 2026
Budget
No fixed budget is stated in the RFP
Why This Is a Great Opportunity, and for Whom
This is a multi-year municipal technology engagement rather than a standalone website project. The selected provider would take responsibility for the website redesign and migration while also providing ongoing hosting, managed IT, Google Workspace administration, cybersecurity, help-desk support and technology planning.
The initial contract runs for three years, with two additional one-year renewal options. The pricing schedule asks vendors to provide a five-year evaluated total, giving qualified MSPs and digital technology firms an opportunity to pursue a longer-term municipal services relationship. NRC_RFP_Website_and_Managed_IT_…
It is particularly relevant for providers that can combine web development + managed IT + cybersecurity rather than offering only one part of the requirement.
Want inbound opportunities like this every day?
This opportunity is part of our Global RFPs (Free) series, where we post interesting digital and technology bids from around the world.
If you are looking specifically for digital, website, software, marketing, and technology RFPs from the U.S. federal agencies, states, counties, cities, and municipalities, you can get them delivered directly to your inbox through The Bid Daily – Digital and Technology RFP Database.
