Project Overview
The Guelph Humane Society (GHS) is seeking a qualified web development agency to redesign and rebuild its website to better support adoptions, donations, community services, education, fundraising, and public engagement.
GHS is a long-standing registered charity that has served Guelph and Wellington County for more than 130 years, with a mission centered on animal welfare, care, education, and community support. The organization’s current website was launched in 2017 and is now considered outdated in terms of structure, design, and functionality. The new website is intended to become a more modern, accessible, and user-friendly digital platform that better reflects the organization’s growth and impact.
This is a mission-driven nonprofit website project with meaningful community relevance and a strong combination of fundraising, CRM integration, service delivery, and storytelling needs.
Scope of Work (Requirements)
The selected vendor will be responsible for a full website redesign and implementation, including:
1. Research, Strategy & UX
- Conduct stakeholder interviews and user research
- Improve site structure, navigation, and user journeys
- Create wireframes, mockups, and final visual design assets
2. Website Design & Development
- Build the website using a modern CMS (such as WordPress or Drupal)
- Ensure mobile responsiveness and strong user experience
- Create a design that is clean, accessible, and engaging for diverse audiences
3. Core Functional & Business Requirements
The new website must support:
- Adoption journeys and adoption listings
- Donation and fundraising workflows
- Volunteer sign-up
- Educational resources and content hub
- Community services information
- Animal welfare knowledge-sharing
4. Key Integrations
A major part of this project is integration with multiple external systems and CRMs. Required or expected integrations include:
- Raiser’s Edge
- Adopets
- Shopify
- Email marketing tools
- Social media platforms
- Additional fundraising, adoption, and operational CRMs
The RFP notes that the organization currently works across four different CRM systems, with the expectation that more may be added in the future. The website must support these integrations through APIs and/or embedded iframes.
5. Multimedia, SEO, Accessibility & Security
The website should also include:
- Video hosting capability
- Interactive maps
- Virtual tours
- SEO and website speed optimization
- Compliance with AODA and WCAG 2.1 accessibility standards
- Security measures such as:
- HTTPS
- Secure login
- Data encryption
6. Content Migration, Training & Support
The selected agency will also be responsible for:
- Migrating content from the current website
- Testing and quality assurance
- Staff training on the CMS
- Documentation and handover
- Optional post-launch hosting, support, and maintenance
Key Dates
- RFP Release Date: March 24, 2026
- Proposal Deadline: April 20, 2026 at 5:00 PM
- Evaluation Period: April 21 – May 2, 2026
- Project Kick-Off: May to early June 2026
- Target Completion: September / October 2026
Budget
A fixed budget is not publicly disclosed.
Why This Is a Great Opportunity, and for Whom
This is a strong opportunity for nonprofit web agencies, fundraising platform specialists, CRM integration partners, and mission-driven digital studios.
What makes this project attractive is that it combines:
- Website strategy and UX
- Fundraising and donor experience
- Adoption and service workflows
- Community engagement and storytelling
- Accessibility and nonprofit impact
It is especially well suited for agencies with experience in:
- Animal welfare, nonprofit, or community organizations
- Donation and CRM-integrated websites
- Complex multi-platform integrations
- Accessibility-first nonprofit design
For the right team, this is a solid portfolio project with strong community impact and room for longer-term support work.
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