Project Overview
South Shore Public Libraries is seeking proposals from qualified web design and development firms to either modernize its existing website or build an entirely new platform from the ground up. The organization wants a modern, accessible, mobile-friendly website that improves user experience, promotes library programs and services, and allows staff to manage content internally with minimal technical expertise. The library system serves approximately 70,000 residents across multiple locations in Nova Scotia, with two additional branches opening in 2026.
Scope of Work (Requirements)
The selected vendor may provide services for either a website refresh or a full rebuild, including:
- Discovery and planning sessions
- Sitemap and information architecture development
- Website UI/UX design and branding improvements
- CMS implementation and configuration
- Content migration and restructuring
- WCAG 2.1 AA accessibility compliance
- Responsive/mobile-friendly design
- Event calendar integration
- Room booking and reservation integrations
- E-commerce and payment integrations
- Website search functionality
- Staff training and documentation
- Hosting recommendations and setup
- Launch support and post-launch maintenance options
The website must also integrate with library tools and platforms including:
- BiblioCommons online catalogue
- Libby / OverDrive digital collections
- Event registration systems
- Social media platforms
- LibraryAware email/newsletter tools
- Online forms and feedback tools
Key Dates
- RFP Issued: May 8, 2026
- Proposal Deadline: June 4, 2026
Budget
Not explicitly defined
Why This Is a Great Opportunity, and for Whom
This is a strong opportunity for web development firms, WordPress agencies, public-sector digital consultants, and accessibility-focused designers looking to expand their nonprofit or government portfolio. The project combines UX modernization, accessibility compliance, CMS usability, and third-party integrations, making it especially attractive for agencies experienced with libraries, municipalities, or community organizations. Since the client is open to both redesign and full rebuild options, vendors have flexibility in shaping the engagement and positioning strategic recommendations.
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