Project Overview

Stitch Buffalo, a 501(c)(3) nonprofit based in Buffalo, NY, is seeking a qualified web development partner to lead a full website redesign and rebuild. The primary goal is to support earned revenue growth and long-term sustainability while clearly telling Stitch Buffalo’s story and impact.

The new website will function as a digital storefront, service directory, community resource hub, and partnership portal—bringing together commerce, education, sustainability, and mission-driven storytelling in one cohesive platform.

Scope of Work (Requirements)

The selected vendor will be responsible for strategy, design, and development of a modern, scalable, CMS-based website, including:

Discovery & Strategy

• Content review, user journeys, and information architecture
• Alignment of site structure with revenue streams and mission impact

Design & UX

• Mission-centered, accessible design (WCAG 2.1 AA compliant)
• Mobile-first, intuitive user pathways (shop, attend, repair, reuse, partner)

Website Development

• CMS-driven site with custom templates for:
  • Products (e-commerce)
  • Events and classes
  • Services (repairs and alterations)
  • Impact and storytelling content

Core Functionality

• E-commerce storefront with secure payments, inventory, shipping, and tax management
• Events and classes calendar with registration, payments, capacity limits, and waitlists
• Service intake or booking workflows
• Textile reuse hub (“Second Stitch”) for donations and resale information
• SEO, analytics (GA4 or equivalent), and performance optimization

Implementation & Handover

• Content migration from the existing site
• Staff training and documentation
• Recommendations for post-launch maintenance and enhancements

Firms able to support both branding and website redesign are encouraged to apply.

Key Dates

• RFP Released: January 30, 2026
• Proposal Due: As soon as possible
• Project Start: As soon as possible (timeline to be proposed by vendor)

Budget

No fixed budget is disclosed. 

Why This Is a Great Opportunity

This is a strong opportunity for web design and development agencies that specialize in nonprofits, social enterprises, e-commerce, and mission-driven organizations. The project offers meaningful cultural and community impact, creative storytelling, and the chance to build a revenue-focused digital platform that supports refugee and immigrant women artists.

Teams with experience in Shop + Services + Events websites, accessibility, and purpose-led design will be especially well aligned.

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