Vendor Qualifications
Vendor will provide an overview of their firm’s qualifications and relevant experience in designing, developing, and implementing modern municipal websites. Highlight demonstrated success in delivering accessible, user-centered websites for cities, counties, or comparable public agencies.
Include specific expertise in:
• Website design and development using modern, scalable CMS platforms
• Implementation of Web Content Accessibility Guidelines (WCAG) Version 2.1, Level AA accessibility standards
• Responsive, mobile-first user experience (UX) and interface design
• Integration of content governance, workflow, and analytics tools
• Migration of content from legacy systems to new platforms
Vendors should demonstrate a comprehensive understanding of local government digital environments, including strategies for improving usability, transparency, and service delivery to diverse community audiences.
Project Team and Key Personnel
Identify the Project Manager, technical leads, designers, developers, and any subcontractors who will be assigned to this project.
For each key team member, describe:
• Role and area of responsibility on this project
• Relevant experience and years of expertise
• Prior experience working together on comparable municipal or government website projects
Comparable Projects
Provide descriptions of at least three comparable website design and development projects completed within the past five years. For each project, include:
• Client name and location
• Project scope and key deliverables (including platform used, accessibility features, and governance solutions)
• Project schedule showing duration and completion date and whether there were any delays (include approach to completing the project, showing the flow of various tasks and the timeline)
• Project outcomes, such as improved site performance, accessibility compliance, or user engagement metrics
• Project budget
Where possible, include links to live sites or case studies.
References
Provide three client references who can speak to your firm’s performance on similar website implementation projects. Each reference should include:
• Name and title
• Organization and project name
• Phone number and email address
• Role or relationship to the project
